Products purchased from our site can be returned for refund or exchange only within 7 days from the date of the invoice provided:

• The product has not been used and has not been altered in any manner
• The product is intact and in saleable condition, and
• The product is accompanied by the original invoice of purchase.

The following types of products – once accepted by customers cannot be returned:

• Refrigerated items such as Butter, Cheese, Dahi, etc.
• Seasonal and Festive items such as Chakli, Laddu, Karanji, Gift Packs, etc.
• Items purchased in Bulk quantities.

• In the event of any quality related complaint about a product, the customer should contact the BKSS customer care number or the consumer care cell of the manufacturer/ marketer of the product. Details of the consumer care cell of the Manufacturer or Marketer will be on the packaging of the product.
• BKSS will refund customers through the same payment mode that was used to purchase the product online. Refunds for products that were purchased online using credit cards/Debit Cards/Internet Banking will be credited back to the respective account. Similarly, refunds for products purchased through Cash (Cash on Delivery) will be made in cash.
• BHAU KORDE SUPER SHOP shall not be held liable either directly or indirectly for the quality of any third party Product provided the product is within expiry date.
• BHAU KORDE SUPER SHOP reserves the right to alter or modify any of the terms and conditions of this Policy without assigning any reason or providing intimation whatsoever. BHAU KORDE SUPER SHOP decision on the above would be final and the customer shall abide by the same unconditionally.